“Since I completed the LAB Profile Consultant/Trainer program, the LAB Profile® has become THE centerpiece of my offering, I would say 75% of my business is training based on the LAB Profile® (sales, customer service, leadership/people management) and I´m constantly working on new applications …. My customers love it!”
Very motivating and intensive program. I adore Shelle’s style in presenting, her sense of humour and energy flow.
“Extremely valuable learning both practically and personally. Great content, tone, and timing. What’s unique is her personal contact and constant attention. Truly exceptional training model, delivered congruently and clearly. Totally worthwhile.”
“TRANSFORMATIONAL! Shelle models and lives what she teaches. Engaging, focused, timely. I can strongly recommend this experience to someone wanting to take their lives and work to another level.”
“A giant thank you Shelle for a fantastic program. The feedback has been excellent. I’ve already received emails and calls from the team explaining how they’ve used the material which is probably the best feedback we could get!”
I attended Shelle’s keynote on ‘Conversational Coaching.’ The sort of thing you find yourself in with family members and corridor conversations. Absolutely fascinating – a completely different perspective. I have used it several times already.
“Very useful framework for enhancing both organizational and individual performance. I see three situations for immediate application at work.”
“The breadth and depth of Shelle’s knowledge is extensive and built on and complemented what I’ve already learned. Shelle established and maintained a positive relationship with the participants. The LAB Profile® is easily transferable to workplace and personal relationships.”
“This program is a constant reminder of just how poorly customers are being treated today and how we can obtain a competitive advantage by treating them well. It will help you understand and communicate with your customers in a whole new way – and be more successful as a result.”
“Shelle has a very charismatic presentation style, and has the ability to make her work tangible and relevant. She displays confidence and passion, and shows a high level of professional expertise. It has been a pleasure working with Shelle.”