“A giant thank you Shelle for a fantastic program. The feedback has been excellent. I’ve already received emails and calls from the team explaining how they’ve used the material which is probably the best feedback we could get!”
I just watched your Top Tip on “Dealing with Setbacks.” Very helpful. Thank you so much for sharing your experiences, visions and ways to deal with life and its ups and downs. Amazing how you manage, within 3 minutes, to “open” up a situation and bring some positive impact. Simple and yet brilliant !
“A very worthwhile experience. I liked taking the time to step outside the normal business activities, learn and understand some new skills and assess my own behaviour patterns and determine where they can be improved to become a better communicator.”
“This program is a constant reminder of just how poorly customers are being treated today and how we can obtain a competitive advantage by treating them well. It will help you understand and communicate with your customers in a whole new way – and be more successful as a result.”
Thanks again so much making such a wonderful contribution to our conference. There could not have been a better way to start it off. Your keynote was as substantiated as it was entertaining and it made everyone in the room see how much need there is to define new partnership relations between organizations and customers in the face of the new reality
Shelle’s provocative and dynamic presentation style kept the group of mediators in attendance (many of whom are hard to please lawyers) completely engrossed. Shelle provided us with a whole new perspective on the topic and left the audience thirsting for more. Shelle has the special ability to both challenge and engage her audience. A true professional!
“Very useful framework for enhancing both organizational and individual performance. I see three situations for immediate application at work.”
“I’ve trained with many trainers in the UK and in North America, and nobody seems to know their subject as deeply as Shelle knows hers.“
“Wow, the most powerful course I have taken. It will be helpful in choosing clients and determining what the client really wants as well as teaching this tool. My sincerest thanks to you, Shelle and the coaches. The best 2 weeks vacation I ever spent.”
Shelle, thanks for this. You do these so well…quick, helpful, professional and very personal and connective. The balance of each of these important elements, that you so naturally bring to us, “works” wonderfully.