Tag Archives: customer service LAB Profile NLP increase sales communication problems motivation influencing persuasion

Which Words Change Customers’ Minds?

Your customers pay attention to how you attract and treat them.  If you do not understand what truly motivates them, they are likely to get their needs met elsewhere.  The “one size fits all” approach has become a sign of disrespect.  Demonstrating that you comprehend your customers is enormously profitable.  The risk of not doing so is enormously dangerous.

Increasingly, as customers have become Continue reading