I attended Shelle’s keynote on ‘Conversational Coaching.’ The sort of thing you find yourself in with family members and corridor conversations. Absolutely fascinating – a completely different perspective. I have used it several times already.
I just watched your Top Tip on “Dealing with Setbacks.” Very helpful. Thank you so much for sharing your experiences, visions and ways to deal with life and its ups and downs. Amazing how you manage, within 3 minutes, to “open” up a situation and bring some positive impact. Simple and yet brilliant !
Thank you, Shelle, for the amazing information you shared with us last night. My mind is spinning with all the ways I can put it into practice to make my life better, both at home and at work!
“The difference between a good and a great business is how you treat your customers. A lot of platitudes are used when organizations talk about customer service; this program provides a revolutionary approach and practical structure that will make it happen.”
“Shelle, I can’t tell you how pleased and impressed I am after watching you teach in this program. I don’t know if you realize how critical I can be–and you gave me no opportunity to demonstrate that skill! I have respected your work for years, but I was unprepared for the richness of the program–especially the organization, sequencing, and nonverbal delivery. This program ought to be mandatory in any program including training/presentation skills!“
The program is great, and met my expectations to come from my country to learn it. Shelle is warm, thoughtful, pays attention to participants and she cares. She is great!
Thank you very much it was a perfect, very effective training. The program will help in understanding other people better and quickly.
“I had a group yesterday and it included two pressed souls and one who was very nervous. I tried out the opening process for Presenting Ideas to Skeptical People. It worked! The two compulsory attendees listened all day (and took part in the exercises). The nervous one …. I saw her visibly relax half way through the intro.”
I have to say again how much I enjoyed your presentations at the conference! Very inspiring!
“A practical, insightful, and at the same time, rigorous program. I have a much better appreciation and deeper understanding of the patterns and how to use them. It will certainly enhance my communication and add to what I have already gained and know. I will be incorporating the LAB Profile® as part of my programs.” A great program! Thank you so much, Shelle and coaches.”