“The difference between a good and a great business is how you treat your customers. A lot of platitudes are used when organizations talk about customer service; this program provides a revolutionary approach and practical structure that will make it happen.”
“Shelle has a very charismatic presentation style, and has the ability to make her work tangible and relevant. She displays confidence and passion, and shows a high level of professional expertise. It has been a pleasure working with Shelle.”
An excellent two weeks spent nourishing both mind and spirit. Highly recommended!
I highly recommend the LAB Profile Consultant/Trainer and Practitioner course. It is the most powerful and fun learning programme I have been on and worth every bit of personal, physical and intellectual investment. It’s more than a tool kit, it’s the complete multi-function personal development tool and needs no batteries!
The program allows me to communicate better to everyone I know and be able to help others should they wish it in a way that is for their best interest. Thank you!
“A practical, insightful, and at the same time, rigorous program. I have a much better appreciation and deeper understanding of the patterns and how to use them. It will certainly enhance my communication and add to what I have already gained and know. I will be incorporating the LAB Profile® as part of my programs.” A great program! Thank you so much, Shelle and coaches.”
I have to say again how much I enjoyed your presentations at the conference! Very inspiring!
“The program is complete and well-balanced. I plan to deliver LAB Profile training with a subset of patterns and even practitioner courses. I’ve gotten many useful tips to improve my communication in a more effective way and deliver better presentations.”
The program is great, and met my expectations to come from my country to learn it. Shelle is warm, thoughtful, pays attention to participants and she cares. She is great!
“Amazing life-changing experience that was multi-layered in many different ways. Astonishing – Fun. Learned a lot!! Thank you!”