“A very worthwhile experience. I liked taking the time to step outside the normal business activities, learn and understand some new skills and assess my own behaviour patterns and determine where they can be improved to become a better communicator.”
I met Shelle for the first time ever, at a recent conference in San Francisco, where I had the pleasure of hearing her deliver a keynote. Shelle is one of the best presenters I have encountered in a long time. If you ever get a chance, do pop in on one of her workshops or presentations.
I attended Shelle’s keynote on ‘Conversational Coaching.’ The sort of thing you find yourself in with family members and corridor conversations. Absolutely fascinating – a completely different perspective. I have used it several times already.
“Shelle, I can’t tell you how pleased and impressed I am after watching you teach in this program. I don’t know if you realize how critical I can be–and you gave me no opportunity to demonstrate that skill! I have respected your work for years, but I was unprepared for the richness of the program–especially the organization, sequencing, and nonverbal delivery. This program ought to be mandatory in any program including training/presentation skills!“
A very successful program, I got all the tools and knowledge that I needed which is the basis for working with the LAB Profile®. Thanks, the program was great.
Shelle’s keynote and workshop for professional speakers in Leeds, UK was simply awesome. I had never before really appreciated the power of language subtleties to inspire and alienate. Thank you Shelle, I have much to take forward into my presentations and marketing activities.
Shelle, thanks for this. You do these so well…quick, helpful, professional and very personal and connective. The balance of each of these important elements, that you so naturally bring to us, “works” wonderfully.
The program is great, and met my expectations to come from my country to learn it. Shelle is warm, thoughtful, pays attention to participants and she cares. She is great!
“I learned of Shelle purely by accident. I was rooting through a box of books at a garage sale when the bottom of the box gave way and “Words That Change Minds” fell out. The book was in quite poor condition and had been personalized by the previous owner. I bought it, read it, then bought myself a new copy a few months ago, which I personalized and I’m still re-reading it continuously and gaining new insights each time.”
“This program is a constant reminder of just how poorly customers are being treated today and how we can obtain a competitive advantage by treating them well. It will help you understand and communicate with your customers in a whole new way – and be more successful as a result.”