“The LAB Profile® trainer program with Shelle has been incredibly valuable for me as trainer and consultant. I used it immediately back in my work, setting up several successful programs and promoting more effectively. So what came out of it? Awesome customer feedback, new business opportunities and a great reputation as an expert in LAB Profiling.”

Swantje AllmersBusiness Improvement ConsultantHamburg

An excellent programme. It will help me to improve my relationships with friends and colleagues and understand them and their behaviour better. Our coaches were extremely helpful and supportive. We could not have had better.

Janice N. HaighWakefield, United Kingdom

I have to say again how much I enjoyed your presentations at the conference! Very inspiring!

Heather TruberDirectorAlberta Health ServicesCanada

“The difference between a good and a great business is how you treat your customers. A lot of platitudes are used when organizations talk about customer service; this program provides a revolutionary approach and practical structure that will make it happen.”

Robbie SteinhouseCEO of Gray’s Inn Group and NLP SchoolLondon, UK

“I learned of Shelle purely by accident. I was rooting through a box of books at a garage sale when the bottom of the box gave way and “Words That Change Minds” fell out. The book was in quite poor condition and had been personalized by the previous owner. I bought it, read it, then bought myself a new copy a few months ago, which I personalized and I’m still re-reading it continuously and gaining new insights each time.”

John TattersallUK

I loved your session and the feedback that we’ve had both on your keynote and on the day has been extremely positive with comments like: ‘Great introduction to the day!’ ‘Fantastic presentation and delivery – learned a lot.’ ‘Very good. Entertaining with a clear message.

David CrosbyHead of EventsTraining JournalUK

“This was an excellent program- Shelle is superb, she makes the material come alive and goes way beyond expectations.”

Martin EldonTrainer/FacilitatorUK

Thank you for your presentation. It was informative, entertaining and I am sure it will enable us to make our customers happier in their interactions with us.”

Arun ReleChairman and CEOABELSoft Inc.

Shelle’s keynote ‘Conversational Coaching’ was absolutely fascinating!

Hilary DavisUK

I met Shelle for the first time ever, at a recent conference in San Francisco, where I had the pleasure of hearing her deliver a keynote. Shelle is one of the best presenters I have encountered in a long time. If you ever get a chance, do pop in on one of her workshops or presentations.

Charlie BadenhopJapan