Category Archives: Problem Solving

Come procrastinate with me!

Here it is, nearly the end of January already!! This is a year of big changes for me.
You may not have known, but I had treatments for breast cancer in 2014-15 and am finally getting my vitality and energy back!

And I am putting my health as number 1 priority. Along with fun and doing worthwhile work. And after nearly 10 years as a couple, Micha & I have finally decided to live together. Between Berlin and Burlington and other parts of the world!

So it’s taking a while to figure out my exact goals for 2016. And if you are not yet completely sure what you want for this year, I thought I would invite you to procrastinate with me!

Yes procrastinate! Let’s take a little time out and have a look inside.

You see, most people do not set goals – and for a very good reason!
Most goal-setting processes do not work.
Years ago when I started teaching the NLP Outcome Strategy in companies,
people would come up to me, months or years later and whisper in my ear:
“I tried that goal process. It didn’t work. I don’t know why.”

As a present for you, here is a recording called Wishing, Wanting & Achieving,
my audio program to help you figure out what is motivating you!
And help you increase your effectiveness,
by modelling what works and doesn’t work for you!

“Thank you for this….I found it so useful and simple to understand & to use.  Using real life examples really made the process really come alive for me.”
~ Joanne Coulson, UK

If you like this recording, you can get my mini e-book,
Wishing Wanting & Achieving
, only $9.99

I can’t thank you enough for this program! I have a lot of pieces in place in my head after I have listened to it and I’m going to listen it over and over again as it has always puzzled me why people don’t achieve goals even if they “really” (as they themselves say it, me included) want to do those things. I only wish that this I’ve got my hands on this material earlier; though we have to be ready for the information too. Thanks very much again!”
~ Elena Kjærsdam, Denmark

p.s. The early bird registration date for the LAB Profile® Consultant/Trainer Certification
has been extended to Feb 28, 2016, so that you can get the best price!

Top Ten Mistakes Women Make with Their Partners

And how you can avoid them in your relationship!

Here they are:

  1. Believing their partner thinks like they do even when they know that’s not true.
  2. Thinking their partner can pick up hints — they can’t.
  3. Being convinced that their partner knows what they want.
  4. Allowing discomfort or some other reason to stop them from talking to their partner about what is is important to them.
  5. Swallowing disappointment, frustration and annoyance till the negative emotion bursts out into resentful yelling.
  6. Telling their partner what to do and expecting that they will do it.
  7. Nagging their partner repeatedly when the partner hasn’t done the “honey-do” list.
  8. Feeling frustrated and powerless because their partner won’t do what they told them to do.
  9. Not considering alternative ways to communicate when the above strategies don’t work.
  10. Resigning themselves to having a mediocre or poor relationship.

How many of these have you caught yourself doing?
This doesn’t have to continue! I have created an iPhone app just for you!
Check out this short video to see how the app works.

It is one of 3 helpful videos in my HusbandMotivator™ IPhone app.
If you want to know exactly how to talk to your partner (whether your partner is a man or a woman);
what to say & do and more importantly what not to say or do,
please check it out in the app store: Look for HusbandMotivator(tm)
This loaded app lets you:

Pick a specific kind of situation, (and you can use it over and over for different situations!)
Helps you identify your partner’s key Motivation Triggers in that situation
Teaches you the 4 Step Motivating Method
Gives you a summary script to get your message across, and
You can email yourself the script so it’s handy when you need it!

And if you are thinking: “What about a WifeMotivator app?”,
don’t worry, you can use HusbandMotivator(tm) with anyone,
including the most difficult people in your life.

Check it out for yourself in the app store and
see how you can improve your communication about:
Activities
Chores/Tasks
Family
Health
Money/Finance
Relationship/Intimacy
Work/Career

I’d love your feedback on the app! Please tell me what you think.
Cheers,
Shelle

How to Open a Closed Mind

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I was with a person in her early 20’s and I heard her repeat several times in the conversation: “That’s how I am.” Or: “I always have this problem.” Or: I can’t do that.” Or: “I don’t do that.”

“What a shame!” I thought. She has limited her life in so many ways, simply by making up her mind about what is possible and not possible for her. It’s like walking down a corridor and deliberately closing many of the doors, locking them and throwing away the key.

I say deliberately because it is a choice, but I am aware that she, and probably most of us, don’t realize that we ourselves are making these decisions at the time – often we perceive them as facts, not opinions.

The Scientific American Brain and Mind (2015 March/April), cites a large body of research that came to the following conclusions:

  •  Students who believe intelligence is “malleable” do better in university than those who do not.
  • Partners who are convinced personality is malleable do more to resolve conflicts by looking for mutually-beneficial solutions.
  • People who see “adversaries” as flexible, view them more positively.
  • Minority students who decide that people’s biases can change over time may be more motivated and resilient even during negative events.
  • People who are more flexible negotiators do better than their peers.

So what do you do when you notice that you or someone else have closed a bunch of doors?

Firstget permission. There is little point talking to a closed door.
“Could I give you a slightly different perspective on that?” may open the door a crack.

Check again to pry it open a little wider: “I had an idea about this and I’d like to find out what you think.”

If the person expresses or shows some curiosity, now they are peeking out to see what else might be out there. Good start!

Second: State your door opening idea as a possibility or a suggestion and then give the benefit of the suggestion and the problem it solves.

Example:

“I was just thinking what if you broke down this desire into some steps and put them in your calendar as “to do’s” each week (suggestion)? Then it would be clearer, what you needed to do and you could follow your plan (benefit). That way you wouldn’t be stuck in the same place any longer. (problem solved – moving away from the problem).”

Lastly, after they have thought about it or discussed it, help them take a first step through the door. “If X were possible, I’m wondering what the first step might be.”

Example: “If you were to think about making this desire happen, what might be the first step?”

To really help someone open and pass through a door that they had closed, it is important to end on a concrete step, a procedure.

If you end a conversation on all the options, they may still be stuck, because they first have to choose which option to take.

The next time I catch myself deciding something is too difficult, not within my capabilities or not likely to happen, I will:

  1. Ask myself if I would like to consider another possibility (permission).
  2. Ask if it were possible/desirable, what would be the point (benefit) and what issue would it solve for me (problem solved and moved away from)
  3. What would be the first step?

Please try this out and let me know what you think!

What do you do when faced with temptation?

It’s getting cold here in Burlington, Canada, so what did I do?
I went directly to all my favourite comfort foods.
Breads, cupcakes, rich meaty meals.
And now my jeans have shrunk!
And my tummy rolls over a couple of seconds after I turn over in bed.
“What is that about??!”, I asked myself.
Aha! It’s that temptation thing again.
And then I remembered that I
actually do know how to deal with temptation
.

The real problem is that we get fixated on the temptation.
It is the only thing we see,
the only thing we smell, hear and even taste!
And we want it NOW!
How do you deal with THAT?

Watch the video or read the transcript below: (hint: the video is funny!)

Tips for managing temptation

Oscar Wilde said, “The only thing to do with temptation is to yield to it”, but I believe there’s another option. So here you are, it’s holiday time, the table is laden with all of your favorite foods, some of which you may have even cooked yourself, (talking about myself here again).

You really want to dive in and all you can see is that lovely delicious stuff and you can practically taste it on your tongue before you’ve eaten it. How are you not going to just yield to it as Oscar Wilde said?

When you’re in the store, or you are behind at work and you know you need to be saving money but you really want those things right in front of you. What do you do if you’re on line doing the same thing?

Here are some tips you can use.

First, breathe deeply. Breathe deeply a couple of times because you end up giving in to temptation when you act on it really quickly. If you stand back and give yourself a couple of moments to think, that can be the secret to your success.

Second, after you’ve breathed, go away from the temptation. I go into the bathroom. I sit on the toilet. (that maybe too much information). But I remember while I’m sitting on the toilet what my real goal is here. Am I working towards becoming a better person? Am I trying to lose weight? Am I getting into shape? What do I really want? Get back in touch with what is really important.

If you haven’t ever talked to yourself about what’s really important, you might want to do that before you confront the holiday temptations.

The third suggestion for resisting temptation is to go have a glass of water and think about something else. The moment will pass and that’s really, really key.

Temptation only ever happens in the moment. So if you have a couple of tips for how to forget what’s going on in front of you and think about something else, timing off to reconnect with what’s important to you, that’s going to help you with all kinds of temptations whether it’s buying, eating, or anything else you can think of.

I hope these tips have been helpful! Have a look at other Shelle’s Top Tips and enjoy the holidays. http://www.ShellesTopTips.com

How do you deal with temptation? You can leave your comments below.

The Power of Commitment

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Have you ever noticed that some people keep on succeeding
while others have great ideas
but nothing happens with them in the end?

Do you know people who SAY they will do something
and then put it off
repeatedly?
Do YOU do this?

But do you know what that seemingly small decision reveals about you? Continue reading

Great new NLP resources for Trainers. Reduce your preparation time!

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I have a resource for you that I highly recommend.

 

This information is for people who are corporate trainers or NLP trainers.

Would you like some new group exercises

or additions to the ones you’ve already got?

 

As you know, it can take hours and hours to find (or create)

the right exercises to fit your group and your program,

but it doesn’t have to any more!   

 

If you have some familiarity with NLP, here are

practical step-by-step exercises with instructions (with all the handouts etc.).

No more having to wade through loads of theory

to find the right activities.  

  

My friend, the talented NLP Trainer Andy Smith, has designed

The Trainer’s Pack of NLP Exercises specifically to

save you days or weeks of preparation time.

 

And for a limited time you get it for 25% off; an exclusive discount

just for my subscribers! (I asked him and he said yes!)

 

This special price is good until February 21st! Don’t miss out.

Want to see if you like it?  

Click here to download 3 group activities for free:

 

Want to get it right now? Click here 

Enter Coupon Code  

shelle

in the shopping cart to get it for 25% off.

You may already know Andy’s work. He is the acclaimed author of

Practical NLP: How to use NLP principles

to improve your life and work, even if you’re not NLP trained.

 

Andy says:

“My aim in writing this exercise pack was to make it the best resource out there for trainers. Pretty much everything I have learned in years of running NLP courses is in there. It’s the resource that I wish had been available when I was a newly-qualified NLP trainer years ago!”

 

I’m not the only one who really appreciates Andy’s work:

 

“At last! – an outstanding, comprehensive and tremendously practical collection of dynamic NLP exercises skilfully brought together that you can adapt to use in trainings, coaching, therapy or NLP practise groups. 

Andy has generously included an invaluable in-depth introduction that includes design of content delivery, how to frame exercises, choosing and briefing assistants and terms and conditions for your course.

He efficiently sets out each exercise with the timing, objective, procedure, what to expect, points to look out for, check and clarify and even FAQs where appropriate, thus ensuring you feel briefed, prepared and confident in your usage.

Andy has produced a resource of fantastic value, that no NLP professional (beginner or experienced) can afford to be without, which includes not only exercises but handouts and wall charts too!”

Balbir Chagger, NLP Trainer, Coach and Speaker 

www.balbirchagger.com 

 

“I’m pleased to wholeheartedly recommend this book to NLP Trainers, NLP Master Practitioners, AND well-trained NLP Practitioners alike. As one of the trainers Andy graciously referenced in this book as one of his sources for some of the exercises quoted in the book, I was profoundly impressed with this collection of valuable resources, organized beautifully and usefully. The book is written at a high enough level that even newly certified trainers will be able to make immediate use of the exercises for the groups they work with.

My opinion: New NLP Students ought to know that exercises from a book like this alone will never lead to becoming a great practitioner, so I don’t think this book is a good substitute for live training. Without the kind of knowledgeable mentorship that expands a students’ resources in optimal ways, exercises by themselves are aimless (and many are described at trainer level, with practitioner-candidate-level relevant knowledge omitted). But once you’ve become a Practitioner with 10 days or more of training behind you, get a copy of this book, and you’ll be able to continue developing your NLP skills powerfully!

This book is a phenomenal resource for skilled trainers who know what signs and patterns to look for in audiences, student behavior, awareness, filters, beliefs, limiting beliefs, learning patterns and strategies, and more. I’m confident it will expand any trainer’s repertoire of learning experiences. Every trainer should acquire a copy!

Jonathan Altfeld (Mastery InSight Institute of NLP)

www.altfeld.com

  

“Absolutely fabulous, packed full of enough detail to run the exercises with little preparation. Thanks for a great product.”

– Jenni Miller

 

“This is a must have if you are running NLP courses – and it doesn’t matter how long you’ve been doing it. Andy has long had a reputation for providing top notch training, and this book is a wonderful and generous extension of his standards. It’s not only a resource, it’s a companion, packed as it is with his advice and commentary. This must have been a huge undertaking, and many will thank him for it for many years to come. I’m definitely one of them.”

 

Trevor Silvester, NLP and Hypnosis trainer

Author of ‘Wordweaving’ and ‘Lovebirds’ 

 

“Thank you, thank you, thank you. This is so what I was looking for as I am teaching my first NLP Practitioner Course next month.  

I asked for it and there it was so much appreciated. 

Also love the way you present it.” 

Regards Maz, NSW Australia

 

Maz Schirmer, NLP Trainer

 

“Andy’s excellent ‘The Trainers Book of NLP Exercises’ is a very rich gold mine of exercises for both the NLP Trainer as well as NLP Practitioners and those of us who run NLP practice groups. The wealth of experiential exercises and structured, yet ‘pick and mix’ learning format is a absolute must have. Buy yourself a copy right now, you will be very very pleased!”

Nigel Hetherington – Master Clinical Hypnotherapist and NLP Trainer

 

“A fantastic book full of doable exercises. I can’t wait to start using them. The world of NLP owes Andy a huge gift of gratitude.”

– Peter Hirst

 

“Bought and used. Saved massive amounts of time and got a better result than I could have done under my own steam. Excellent product.”

Rintu Basu, NLP Trainer and author of ‘The Persuasion Skills Blackbook: Practical NLP Language Patterns for Getting The Response You Want

 

Here’s Andy’s description:

What’s in the Trainer’s Pack:

 

A printable e-book – 411 pages, 128 exercises,

plus handouts and wall charts.


PLUS

Word versions of the handouts and wall charts so

you can tailor or rebrand them for your courses!

  This resource kit could save you days or weeks of preparation!     

 

Exercise instructions with:

  • Objectives
  • Timings
  • Procedure
  • Suggested clear-up questions
  • Handout pages (where needed) that you can copy or modify
  • Wallcharts (where needed) that you can copy or modify

Clear exercise formats for:

  • developing NLP skills such as rapport and sensory acuity,
  • practising techniques such as anchoring and sub-modality shifts
  • learning language patterns and hypnotic skills
  • formats for problem solving and exploration, such as the “Disney Strategy”, “Neuro-Logical Levels” and the S.C.O.R.E. model
  • clarifying values and setting goals
  • sharpening questioning skills
  • strategy elicitation and modelling
  • increasing emotional awareness and social intelligence

The Trainer’s Pack of NLP Exercises also includes a

Microsoft Word document version of the handouts

so you can modify them, and searchable keywords so

you can quickly find activities for workshops on any topic

such as listening skills, self-esteem or assertiveness.

 

I suggest you check it out to see if this resource is right for you.

Click here for more information. 

 

Andy tells me that the exclusive 25% discount, with the   

Coupon Code:  shelle 

applies to any product in the ‘Tools For Trainers’

section of his store.  But only until Feb. 21st!

  

You can download three activities

from the Trainer’s Pack of NLP Exercises for free.

Check them out for yourself: Click here 

Or want to get it right now? Click here 

Enter Coupon Code  

shelle

in the shopping cart to get it for 25% off. Until Feb 21st.

 

If you are a trainer, I really think you will appreciate

the quality of Andy’s work.

 

Cheers,

Shelle

PS: I am recommending it because I think it is a great resource for trainers.

 

Achieve Goals Using Your Own Success Strategies – Shelle’s Top Tips

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Let’s talk about ourselves for just a minute. A lot of people tell me they have tons of stuff that they want to do but they’re not able to get as much done as they would like and I’m not talking about time management issues. It’s about your strategy for achieving and your strategy to avoid dropping things that you really want to do.   Here’s a few tips.

  1. Your Success and Failure Strategies
    Write, jot down a quick list of the things that you’ve actually achieved over the last few months and the things you started to do or wanted to do but didn’t get done.  At a big picture level, can you see any success strategies from the things that you wrote down or any failure strategies that stop you from achieving that?
  1. Level of Importance
    If you have a look at your two lists and you’re able to identify what’s important and what isn’t important to you, do you see any patterns? Are your success strategies the ones you succeeded at more important to you and the other one is less important to you?

  2. Negative Consequences
    Here’s something that I found in my studying of what makes people successful in their goals and how do they avoid falling off the wagon. Well often people who are focused have deadlines and there are negative consequences for not achieving what you wanted to do at the time that you wanted to do it.  So have a check for the things that you succeeded at. Was there a negative consequence or something that you didn’t want to have happen? 

    I remember when I was writing the first draft of my very first book. I gave myself until September to finish the first draft.  The beginning of September arrived and guess what? I had a whole pile of courses and training and consulting lined up. The negative consequence would have been I wouldn’t have been able to get back at that book for months and that was something I really wanted to avoid.  So if you’ve got a negative consequence that you really want to avoid, that’s going to help you be more focused to be more motivated.

So my question to you is do you have lots of things that you’d like to be more successful at doing? Would you like to avoid having to put them off or just live with the fact that you didn’t do them?

Check out my mini E-Book. It’s called Wishing, Wanting and Achieving.

If you go to http://www.WishingWantingAchieving.com you will get this very short E-Book that will tell you how to model your own success in more detail so that you can find out exactly all your own success strategies. It also comes with a free MP3 download that you can listen to that’s going to help you focus and achieve more success and avoid having to live with the things that you didn’t do.  Hope this helps.

To enquire about booking me for a speaking engagement, please click here.

Overcommitting – Shelle’s Top Tips

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Today, our topic is overcommitting. What do you do once you have enthusiastically jumped in and said yes and then you realize you have no time?

The first things I’m going to look at are prevention strategies, and then some tips for how to cure it, how to get out of the commitment once you have made the commitment.

Prevention

Prevention is a question of calming down and breathing. Lots of people are going to come to you and say, “Hey, Shelle, we’ve got this great idea that we would like to get you involved in.” Instead of saying, “Really? Yes I’ll do it!” breathe. Ask questions:

“Tell me more.”

“What does it entail?”

Take some notes and make sure you thoroughly understand what the person is asking you to do.

Once you’ve had all your questions answered, I suggest you say,

“You know what? I’m going to check with my other commitments to see if I can fit that in. Let me get back to you,” and then let them know when you can get back to them.

Breathe, stay calm, ask questions, and promise that you will check it out with your other commitments. The other person will know that you are taking them seriously. You’re weighing whether or not you have time to do it properly and then promise to get back to them. This gives you the opportunity to see whether or not it will be an over commitment.

The Cure

You’ve said yes. What do you do? First, as soon as possible, you need to do something. Don’t wait. Don’t hide. Don’t chew your fingernails in anxiety. Do something as soon as possible, as soon as you realized you’ve overcommitted.

Secondly, what do you do? Apologize. Use the Bad News Formula. Check out my Shelle’s Top Tips on apologizing and the Bad News Formula for exact instructions on each of these.

Lastly, offer the other person something. You’ve let them down, maybe you can help them find a replacement for you or perhaps there is a part of the task that you can do that will help them out. Find something that you can do and remember to think about this before you speak to them. I suggest you do this on the phone or in person rather than by email. It will go over much better and keep your relationship in good form.

For more tips on how to get out of those sticky communication situations, check out my book, The Customer is Bothering Me. It’s also an e-book that you can download and it’s got lots of hints and tips for difficult communication situations.

To enquire about booking me for a speaking engagement, please click here.

Dealing with Temptation – Shelle’s Top Tips

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Oscar Wilde said, “The only thing to do with temptation is to yield to it”, but I believe there’s another option. So here you are, it’s holiday time, the table is laden with all of your favorite foods, some of which you may have even cooked yourself, (talking about myself here again).

You really want to dive in and all you can see is that lovely delicious stuff and you can practically taste it on your tongue before you’ve eaten it. How are you not going to just yield to it as Oscar Wilde said?

When you’re in the store, or you are behind at work and you know you need to be saving money but you really want those things right in front of you. What do you do if you’re on line doing the same thing?

Click here to watch the videoclip

Here are a couple of tips.

First, breathe deeply. Breathe deeply a couple of times because you end up giving in to temptation when you act on it really quickly. If you stand back and give yourself a couple of moments to think, that can be the secret to your success.

Second, after you’ve breathed, go away from the temptation. I go into the bathroom. I sit on the toilet. (that maybe too much information). But I remember while I’m sitting on the toilet what my real goal is here. Am I working towards becoming a better person? Am I trying to lose weight? Am I getting into shape? What do I really want? Get back in touch with what is really important.

If you haven’t ever talked to yourself about what’s really important, you might want to do that before you confront the holiday temptations.

The third suggestion for resisting temptation is to go have a glass of water and think about something else. The moment will pass and that’s really, really key.

Temptation only ever happens in the moment. So if you have a couple of tips for how to forget what’s going on in front of you and think about something else, timing off to reconnect with what’s important to you, that’s going to help you with all kinds of temptations whether it’s buying, eating, or anything else you can think of.

I hope these tips. Have a look at other Shelle’s Top Tips and enjoy the holidays.
http://www.ShellesTopTips.com

If you are interested in booking me (Shelle Rose Charvet) for a presentation, keynote or workshop contact me at [email protected]. Please visit my speaking page too.

Get Someone to do What you Want – Shelle’s Top Tips


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A lot of people tell me that getting others to do what you want them to do can be very difficult at times.

So here’s three tips on how to get someone to do what you want.

1)     Find Out What’s Important to Them
Most of us know what’s important to us but we don’t take the time to find out what’s important to the other person. Ask a few questions first about what is important to them, or think about it from their perspective.

2)     Link What You Want to What’s Important to Them
Usually, we just talk about what we want and we don’t link it to anything that the other person might like. What is the link? How can you make a case?

3)     Speak in a Way that is Motivating for Them
For example, if that person is very goal-focused or goal-oriented then you need to tell them what the benefit is (Toward Language).

If they tend to be more problem-focused and the kind of person who notices what is wrong and easily criticizes, tell them what problem will be prevented or solved; what they can move away from.

You can guess if they are in a Toward mode and need a benefit or a goal, or if they are more Away From and prefer to  hear about consequences or negative consequences that they can avoid by doing the thing that you want.

Click here to learn more about influencing and persuasion.

Two more hints about speaking in a way that motivates the other person.
Do they want to have lots of choices and lots of options?  We call that Options Language. Or would they rather have a step-by-step procedure for doing something and talk about how to do something?  We call that Procedures Language.

Think about these 3 easy steps the next time you need to get someone to do what you want.

If you want more tips to solve problems (Away From Alert!) and get what you want (Toward Alert!), visit http://www.ShellesTopTips.com and check out my books and audio programs for yourself at http://www.theshellestore.com