Shelle’s keynote ‘Conversational Coaching’ was absolutely fascinating!
“The difference between a good and a great business is how you treat your customers. A lot of platitudes are used when organizations talk about customer service; this program provides a revolutionary approach and practical structure that will make it happen.”
“The breadth and depth of Shelle’s knowledge is extensive and built on and complemented what I’ve already learned. Shelle established and maintained a positive relationship with the participants. The LAB Profile® is easily transferable to workplace and personal relationships.”
“Amazing life-changing experience that was multi-layered in many different ways. Astonishing – Fun. Learned a lot!! Thank you!”
Thank you very much it was a perfect, very effective training. The program will help in understanding other people better and quickly.
It was a great opportunity in my life to spend 2 weeks with open-minded and kind colleagues. I learned real quality topics, with a great impact on our lives from the best trainer we could ever have.
“The program is complete and well-balanced. I plan to deliver LAB Profile training with a subset of patterns and even practitioner courses. I’ve gotten many useful tips to improve my communication in a more effective way and deliver better presentations.”
Shelle, thanks for this. You do these so well…quick, helpful, professional and very personal and connective. The balance of each of these important elements, that you so naturally bring to us, “works” wonderfully.
“Thank you, Shelle for the amazing training experience, I liked the variety of activities, options of how to use the LAB Profile®, demonstrations & more.”
I consider Shelle to be a genius in how to motivate people using language. Unlike traditional motivational speakers who only appeal to a narrow, “approved” band of human motivation. Shelle incorporates it all.