"First of all I want to say THANK YOU SHELLE! You did a lot for me by sharing your wisdom about motivation! So I did my job as HR developer for 20,000 people in healthcare business. After finding out the driving patterns I had different styles of presentations for each target group (doctors, nurses, administration). This changed the diaglogue culture and the success of the projects dramatically. I started loving critical audiences because I found out, how to get the message through. Now I am responsible for 40,000 people in 60 countries in leadership issues. And profiling the cultural patterns is amazing as well! Warm regards to all graduates!
Ernst Balla, Corporate Human Resources, voestalpine AG, Steel Industry
“Life changing – as I hoped it would be. Even more wide ranging uses than I’d thought.”
Sarah McCulloch, Ireland
“Extraordinary, great presentations, great pace, great people, the most positive training experience I have had to date. **** My highest Rating.”
Jim Whittle, USA
“Well designed for learning at the perfect pace. Transformational! Words can’t describe the impact on my perspective. Shelle, thank you. I was a skeptic at first and now I am an ambassador for your work.”
Patricia Tolppanen, Canada
“Excellent design, great fun, elegant process, all facilitating deep learning. Probably the best training I’ve undertaken. In face, it is the best! I recommend it. Thank you!!!”
Joan Bird, United Kingdom
“Perfect fit at the right time at many levels, from the timing of tasks and activities up to my own personal timing for my own life.”
Brad White, Canada
“Very professionally organized! The best seminar I have taken internationally. The coaches were well trained. I really enjoyed meeting the other students. Very professional with caliber from different cultures. Shelle kept us entertained. Her knowledge and expertise brings an abundance of wealth and wisdom. I love her sense of humour and openness.”
Yukari Horiguchi, Japan
“I do not have enough words to describe the quality of the training, the warmth, humour, sensitivity, choice of coaches in this training.”
Teresa Pignatelli, Luxembourg
“Fantastic! Just do it! My coach was caring and attentive and supported us all so well.”
Julie Silfverberg, Ireland
"First of all I thought that Shelle was kidding when she mentioned that I could mix business and pleasure in Tuscany. I thought that I would have pleasure anyway in Italy, and that the last thing I would need was to have a training there..... Lucky I was totally wrong. I had massive pleasure and... the fun still goes on. Somehow I had an important personal break through. All of a sudden I realized what really mattered to me and now back in Amsterdam I transform my business according to new priorities..... Little by little life really starts to be different now..... :)."
Albert Both Talencoach, Netherlands
"The LAB Profile Certification class was by far the best training experience I have ever had. There were standards to meet and it was hard, making and keeping the certification itself valuable. I met and worked with a diverse international group of people (both staff and students) who just sparkled with light and energy - it was such a privilege to work, study, and play with them, and now to know them as friends and contacts throughout the world is invaluable. (Hey, if I want to see the world, I have a place to stay now in Austria, Ireland, France, South Africa, Australia...the list goes on!) Oh, and my emerging business now has a much clearer and cleaner focus. I left feeling prepared to move forward with more confidence than ever before."
Mia Corinha, Massachusetts
"Language is the powerful tool of influence in communication, and when it is used with integrity it is irresistible. I went on the LAB Profile course in 2007 to learn new things about how people communicate. I am a lawyer practicing law in Ireland. Lawyers are great communicators in court, in meetings and so forth, but we are not good communicators when it comes to communicating with our clients. I wanted to understand, why we are such poor communicators with our clients, in the hope that I could pass my knowledge onto other lawyers. The Lab Profile course taught me everything I wanted to know and more. I strongly recommend the course to anybody who wants to be an irresistible communicator."
Johnny Bourke, DublinIreland
"If you enjoyed the book and want to take your learning to a greater level, consider taking the LAB Profile certification training. In ten days, you will acquire a deeper understanding of the LAB Profile patterns, allowing you to use this tool with confidence.
Shelle is an amazing trainer: she uses stories effectively to help us remember what we learn; and she intersperses classroom teaching with fun hands on exercises designed to take participants to a new level of mastery. We all learned a lot and had a great time! As an added bonus, being with people from around the world, made for an even richer experience.
Whether you want to apply the LAB Profile to recruiting, team building, coaching, marketing or other areas, the training and certification program will give you effective tools you can apply right away. But, don’t take my word for it, see for yourself!"
Julie Fillion, Ottawa, Canada
"It would be easy to say great things about Shelle and the LAB Profile Consultant /Trainer program but I will leave you to find that out for yourselves. What I will say is that I have worked on addressing the legacy of violent conflict and on conflict resolution in N. Ireland, Bosnia, Croatia, Serbia, Macedonia, and this past year in Gaza. I now know that had I had the skills required for the LAB Profile Consultant & Trainer Certification prior to my work in these countries my interventions would have been of greater benefit to those with whom I shared my experience. My analysis and thus understanding of individuals/groups through the use of LAB Profile will enhance my conflict resolution interventions. I believe myself to be better resourced for my life's purpose.
Shelle's high octane commitment lights up every day throughout the course with a dedicated, luminary, delivery of this most resourceful of skills. I am taking these new skills into the world of conflict resolution, I am particularly happy to do so."
Martin Snodden, BelfastIreland
"Attending the LAB profile consultant/trainer programme is like going on your very own magic carpet ride – genie included in the price (Shelle of course!)
Naturally, you pick your destination, but if you are serious about investing in yourself and your future, and exploring possibilities, then this is the programme for you. Not only do you get to develop your understanding of how to use words that change minds, across contexts, but you also learn how to avoid potential booby traps that could tarnish your success.
Shelle is a master trainer, with a wealth of skill and knowledge, who works her magic to equip you to consult and train at a deeper level of mastery. And what a dynamite genie she makes! The coaches are supportive and knowledgeable, providing you with meaningful feedback, and your learning process is carefully co-ordinated and managed. In short, the whole journey is elegant and stimulating.
I have no hesitation in recommending this programme to anyone who wants to learn more about influencing with integrity. It has certainly been one of the highlights of my career – personally and professionally."
Monique Stock, South Africa
“Thank you for the Words That Change Minds Certification Experience, it is proving to be incredibly useful over every aspect of communication we encounter. I learned so much from the program and many of the really valuable lessons that have stayed with me are from the coaching sessions where "things" just happened unexpectedly but gave such insights into how we all communicate. It was a great learning experience!”
Richard Pentreath, Managing Director,
Krumbs-Aha! UK
“Without a doubt one, if not the, most intensive rigorous course I’ve ever done. You kind of knew you deserved the certification at the end, you’d been put through the mill and come out the other side better and stronger.”
Mark Woods, United Kingdom
“Thanks Shelle. It is wonderful to see a master at work – I learned so much from just watching you. The coaching support was excellent.”
Gill Best, United Kingdom
“This course is of high standards, well-structured and varied. We were lucky enough to have a lot of personal support.”
Mary Talbot, Switzerland
“I came to learn techniques, I also learned about myself, about how other people may deal with the issues we were tackling. The learning exceeded expectations in many ways.”
Ilaria Vilkelis, Switzerland
“Very well constructed course that manages to get across a difficult subject. I liked the humour and also the balance between teaching and doing.”
Barry Gribben, Northern Ireland
“Best course I have ever been on.”
Sandra Pullen, United Kingdom
“1000 times even more valuable in many more ways than I anticipated. Stimulating, enriching, fascinating!”
Pauline Duncan-Thrasher, Canada
“Excellent training. Shelle’s style keeps you engaged all day. Great format. Mixed it up sufficiently without feeling lost or confused. Loved Chris’s stint on market research and mass communication, very useful for me personally. I have learned so much. I have been challenged in new ways and it has given me a new way of looking at my world.”
Claire McPhillips, United Kingdom
“Expertly put together. I have been assisted to take a quick, steep learning journey. I have been able to grasp concepts and ideas, put them into practice, and learn for myself. “I have been able to make a dramatic improvement in my skills in understanding and communicating with others. The approach to teaching/learning has been wise, practical and enjoyable.”
Ian Crouchley, London, UK
“Great, professional, fun, lots of work.”
Christiene de Vries, The Netherlands
“It was brilliant – Thanks to Shelle and the coaches for creating such an exciting and fun learning environment!”
Ana Sanchez, Milton Keynes, UK
“Excellent in-depth program equipping you with expert knowledge and experience that can apply not only in work but in everyday life. It was a pleasure to meet and work with Shelle!”
Chris Humphreys, Tadworth, UK
“I thought this was excellent – it exceeded my expectations and has given me much to take away – both professionally and personally.
“Shelle, you state that your area of expertise is communication and influence – that is exactly what I have experienced. Stretching, rewarding and fun. Also a very good coaching team that was supportive and held the learning space extremely well.”
Mark Thompson, London, UK
"Excellent. Lots of learning above and beyond what was expected. Goals fulfilled.”
Ian Northcott, Worcs, UK
“I came with a lot of trepidation. I knew it would be tough, but I was totally committed to this. There were times when I was tired, or anxious and I was carried through those moments, by Shelle, the coaches and the colleagues on the course. I loved Shelle’s style and have learned huge amounts. What a model! I am so pleased I perservered through the initial difficulties.
Well, well worth the investment. What a great bunch of people to connect with.”
Merilyn Parker-Armitage, Bristol, UK
“Lasting and profound. What started off as tools and techniques turned seamlessly into appreciation of self and others, which for me, is magic. Fabulous, outstanding! Coaches were great!”
Gill Shaw, Twickenham, United Kingdom
“Excellent – real stretch, real insights, practical application and fun. I feel so much more resourceful now. Thank you Shelle and coaches.”
Jenny Partridge, Berkshire, UK
“Great structure that has brought the individual aspects and combinations of the profiles to life in very real and practical ways.”
Neil Harris, Sheffield, UK
“Time worthwhile and well spent! Shelle, you are a wizard professionally – great, as a person.”
Amnon Tsvieli, Arava, Israel
“Fantastic, more than I ever imagined. Very well planned and structured with the attendees development centric to the course rather than the course being centric. Far exceeds all my high expectations!”
Susan Terpilowski, London, UK
“I have a sense that I really learned (the use of) language for the first time in my life (as a linguist).”
Akihiko Uechi, Osaka, Japan
“Excellent learning, massive stretches, huge variety of applications, great fun – one of the best training courses I’ve been on; possibly the best. Loved every minute. Thank you and very cleverly crafted design of course! Especially last morning.”
Nikki Highmore, Worcs, UK
"Shelle, there are not yet words to describe how wonderful a teacher you are and how brilliantly you put the pieces together. It was not only two weeks learning, it is many months of learning.”
Tarja Teitto-Hasan, Helsinki
“Shelle’s ‘WORDS THAT CHANGE MINDS – LAB PROFILE CONSULTANT/TRAINER CERTIFICATION PROGRAM is a comprehensive learning experience. The combination of demonstration, explanation and practice helps expand understanding. This is an important program. It provides direct and immediate applications for the corporate environment for both internal and external consultants. The insights gained will change your perspective and approach forever.”
Peter Dixon, Canada
"Over the past ten years, I've taken a number of NLP-related trainings. Too often, I've left feeling overloaded, not empowered. The Words That Change Minds certification training was different. It gave me immediate access to incredibly useful skills, while still providing a depth of learning that I can develop for years to come. I consider my two weeks in Burlington to have been very profitably spent. All training should be this good!"
Chris Herbert
The Insight Group Inc.
Tempe, Arizona
"Shelle’s course was one of the two best that I've ever attended…I’ve chosen to come back to the training this year as a coach. That means taking two weeks out of my schedule and paying most of my travel, lodging, and meal expenses just for the opportunity to be at this training once again!…Why am I doing that? I think that this is very valuable information and having the chance to absorb it again in a different role will put it even deeper into my repertoire…The book [Words that Change Minds] gives you a taste. But…both what Shelle talks about and the exercises participants perform take the LAB Profile to a level beyond what the book provides."
Chris Herbert
The Insight Group Inc.
Tempe, Arizona
"Shelle, you are a fantastic trainer. Your ability to structure a learning experience is tremendous – but even more impressive is your ability to spot what is going on for each individual in the room. Awesome. My relationship with the English language is altered forever."
Anna McQuaid
The Centre for Commercial Creativity
U.K.
"Brilliant! Your ability to notice each and every person and to respond is awesome. Some great exercises. Shelle, your performance was incredible."
Max Hellicar
The Centre for Commercial Creativity
U.K
"Excellent – lots of feedback, both oral and written. High standards with communication about how to meet standards."
Jan Elfline
Normal, Illinois
"Incredible learning experience fits the LAB Profile into a new dimension of excitement and practicality."
Armand Kruger
Vereeniging, South Africa
"This is a life changing experience, a turning point in my life. I not only learned the LAB Profile, but learning more about myself and how to do things differently. This is now my “core tool” for understanding people. This is the first course that I have attended where I truly felt that what I have been taught has been integrated and embodied within myself."
George Nel
Centurion, South Africa
"Exciting – really intensive – useful and very well organized! A revealing experience! Unforgettable experience! It’s a powerful anchor!"
Fabrizio Pirovano
Milan, Italy
"Excellent course helping me to understand what people say better with provides me with the skills to adapt my language when speaking to them."
Dawie van der Merwe
Pretoria, South Africa
"Content highly relevant to me. Context had very good energy, and facilitated stretching. It was a sufficiently comfortable way to get outside my comfort zone regularly! Thank you for sharing all the hard work you’ve done, Shelle! I appreciate the depth and breadth of your development and application work – you’re a great model for me."
Laurel Sanford
Chicago, Illinois
"Outstanding!!! Thank you very much for a fascinating personal adventure!"
Ian Smith
Cambridge, Ontario, Canada
"Amazing stuff – as in material, specifically the LAB. Magnificent presenter – as in presence, force and energy. I knew this would be good and it was better. I have had great teachers in my life. Some stand out as the cream of excellent teachers. Now Shelle is added to that list. I thank you."
Anne Renew
South Africa
“Excellent” – “Intensive” – “Satisfying”. The programme design allowed levels of complexity to be steadily layered into overall understanding of the profile and its application. I achieved the course and personal objectives fully and so much more".
Phil Stephenson
PS Training and Development
York, UK
"A most valuable program – containing more directly applicable elements than I thought possible. I wouldn’t hesitate to recommend this program to someone else like me."
David Woolf
London, UK
"Well-designed, content was nicely progressive and cumulative which allowed for different levels of skill to develop. I enjoyed the content, the atmosphere and the opportunity to model a top presenter. Thank you."
Kaisa Leitola
Helsinki, Finland
"Very positive, well organized and framed. The combination of training techniques, information, visuals, exercises and feedback worked well for me. Thank you for a wonderful and generative program!"
Juhree Zimmerman
Vancouver, Canada
"Outstanding program which not only gives us language mastery in our daily conversation but also how to train the LAB Profile at various levels of proficiency."
Zainal Rahman
Singapore
"The most enriching and powerful program I’ve attended. Seeing mastery at work, in all the areas we covered was the best modeling example I have seen. This seminar, as I knew it would, was the turning point that is going to launch me into taking my professional life in my own hands. I have gained skills which will allow me to achieve my objectives."
Chilina Hills
Taverny, France
"This has been a most rewarding and intensive experience. Every part of the program was first class. Professionalism was evident throughout the course. I particularly appreciated Shelle’s wealth of knowledge and talent to present with such authenticity. Her sense of humour lightened up the intensity of the learning process for me."
Mary Demetria Davis
Lawrenceville, New Jersey
"A solid learning experience in an atmosphere of total support – made up of specific learning and with the opportunity to notice useful and unuseful patterns in myself. Lots of excellent pointers – very good learning."
Ros Hunter
Shrewsbury, U.K.
"Shelle, thank you so much for your wisdom, talking from the heart and making it look effortless! I’ve enjoyed learning on lots of different levels from you."
Clair Graham
London, U.K.
"Excellent. Forced (!) me to do what I haven’t done much of before – learn to use the patterns instead of just understanding them. Deepened my understanding of the LAB itself. Great variety of applications explored."
Sue Brinsley
Hants, U.K.
"Well planned and organised. The program hung together with a mix of activities and different speakers giving good contrast. An excellent course, good fun and learning."
Linda Gunnell
London, U.K.
"The most really credible training for certification program I have been in. Excellent training. All coaches and trainers really worked hard for us to learn and be able to work the patterns for me."
Joseph Calcaño Young
NLP University
Caracas, Venezuela
"Let me reiterate that the course was in my opinion the best I have ever attended and will have a significant influence on my future."
