Shelle has been asked by clients around Europe and North America to:
- Rewrite or create marketing pieces and sales processes for organizations based on the below-conscious motivation triggers of their customers and potential customers.
- Create learning programs for high-stakes negotiations in the auto parts and high tech industries.
- Re-position product and services to enable companies to compete with much larger organizations.
- Assist in recruiting key executive positions.
- Teach managers, team leaders and contact centre professionals to deal with upset customers and create customer loyalty.
- Train front-line government employment centre staff in handling upset and potentially violent clients.
- Help experienced account directors to negotiate long-term multi-million dollar contracts with their hard-to-handle customers
- Train labor negotiators, one group of whom obtained the first five-year agreement in the history of their company, avoiding an expected strike.
- Help IT, financial and service companies redesign marketing, sales and service strategies to develop answers to meet the deep unspoken needs of their customers.
Please contact us to set up a free phone consultation and find out how Shelle can help you and/or your business.
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