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Persuasion Problem-Solving Services for Superior Customer Service

Shelle Rose Charvet and the team of experts at Success Strategies understand the wants and needs of your customers better than you customers do! That's because they're experts at discovering the key motivations that lead customers to make favorable purchasing decisions. Success Strategies can help you and your organization with:

• Researching below-conscious customer motivation.
• Product and service value positioning.
• Marketing to the unconscious mind.
• Prospecting and sales process design.

Recent Projects:

For a growing Toronto-based mutual fund company: Shelle researched the below-conscious decision strategies of its high-value clients to create a new sales strategy to meet both the conscious and below-conscious needs of prospective clients.

For a UK ISO consulting company: Shelle repositioned their offerings so that prospective clients would immediately see the benefits of their services and redesigned the telephone and in-person sales approaches to match the new positioning. She coached the leaders and staff on how to build business development opportunities by uncovering future client needs.

For a major insurance company: Shelle assisted the client education team in redesigning their enrollment presentation using her "Irresistible Presentation Principles." The result was a dramatic increase in the number of client employees choosing to participate in their company benefits plan.