NLP Comprehensive just posted this video from TED. It’s by Philip Zimbardo on how we focus on different aspects of time and how by changing how we do that, we can change a lot in our lives. Have a look and see what you think.
http://www.ted.com/talks/lang/eng/philip_zimbardo_prescribes_a_healthy_take_on_time.html
By Shelle Rose Charvet on January 12th, 2010 in Influencing and Persuasion, Personal Effectiveness, Uncategorized.
The Mac versus PC commercials have been playing on television in North America and elsewhere for quite some time. They are very engaging. Many people stop whatever they are doing to watch them. If you have not seen them, check out Mac versus PC on YouTube. They pose a challenge to Microsoft Windows and merchants of PC technology because they clearly and amusingly demonstrate the drawbacks for using a Windows operating system versus the Mac system. But why are they so powerful? What patterns do they use to get and keep your attention? Read More…
By Shelle Rose Charvet on November 10th, 2009 in Influencing and Persuasion, LAB Profile, Shelle Rose Charvet, sales.
How to Change Attitudes, Improve Results and Grow Your Bottom Line
I’m so excited that it’s finally done. Find out more at www.TheCustomerisBotheringMe.com
This book is based on my Words That Change Minds Power Principles:
| Everything you do influences the emotional state of your customer. Everything you do determines what the customer believes about your company.
Shelle Rose Charvet
|
Read More…
By Shelle Rose Charvet on November 1st, 2009 in Customer Experience, Customer Service, Difficult Customers, Influencing and Persuasion, Shelle Rose Charvet, sales.
I was just speaking to someone today who wants to sell over a million dollars in the next year of a well-known brand of furniture. She knows it can be done – a sales person in my area has done it. She knows retail is different than selling services and products in other environments. She is right!
Don’t you hate it when you go into a store and the sales people start heading your way. How often have you had the very short “Can I help you?” “No, I’m just looking,” conversation? Read More…
By Shelle Rose Charvet on October 19th, 2009 in Influencing and Persuasion, Personal Effectiveness, Shelle Rose Charvet, sales.
Congratulations and mazeltov to President Obama on being awarded the Nobel Peace Prize! A very interesting choice for this year’s prize – I hope it reminds the American President of what his real mission is. The one he made so many of us believe in. Read More…
By Shelle Rose Charvet on October 9th, 2009 in Influencing and Persuasion, Political Strategy.
On September 8, 2009 the CBC released it’s latest Canadian political poll. The Liberals under Michael Ignatieff dropped sharply to 25.7% and the Harper Conservatives jumped to 37.7%, putting them in the ballpark to finally get a majority government if elections were held now.
What went wrong for Ignatieff and the Liberals? Read More…
By Shelle Rose Charvet on October 9th, 2009 in Influencing and Persuasion, Political Strategy.
Today Barack Obama gave a speech which was to be delivered to schools across America. Before the text or the speech was even made public, Republicans had already created a brouhaha as if the President were giving drugs to kids. I believe the outcry was worse than that over Obama’s proposed health care plan. Read More…
By Shelle Rose Charvet on September 8th, 2009 in Influencing and Persuasion, Personal Effectiveness, dealing with bullies.
The weather has been unusually bad this summer. Either rain or it’s too hot. Or too humid. And summer doesn’t last very long anyway. The price of gas goes up on long weekends. And don’t get me started on the dollar! When it hit + 10 percent over the US dollar last year I lost a huge amount on my big summer program.
Hey, doesn’t this sound Canadian? To the outside ear, this may sound like whining, but what do they know? This is how Canadians connect! And connecting is important, right? Read More…
By Shelle Rose Charvet on August 31st, 2009 in Influencing and Persuasion, Personal Effectiveness.
On March 19th and 22th, 2009 Barack Obama went live, first on the Leno show and then on 60 minutes. On both shows he made lots of interesting comments but they are all but lost. Why? It’s Shelle’s Law of the Gaffe! Read More…
By Shelle Rose Charvet on March 23rd, 2009 in Influencing and Persuasion, Personal Effectiveness, Shelle Rose Charvet.
We have a great new idea to help you use the LAB Profile whenever you need it! This is so cool.
Open your Blackberry, Palm, Iphone etc and check out our new Words That Change Minds LAB Profile Mobile Resource Site.
www.wtcm.mobi
You will instantly have access to: Read More…
By Shelle Rose Charvet on March 18th, 2009 in Influencing and Persuasion.