by Shelle Rose Charvet
Jodi is waiting for Marco to come to her office. Today is feedback day and she has the Feedback Sandwich formula open on her desk.
Marco arrives and plunks himself down in the chair opposite Jodi, submitting himself reluctantly to what is about to occur. “I’m glad you’re here,” says Jodi, getting the ball rolling on an upbeat note. “Let’s talk about your presentation to the team yesterday. You were very enthusiastic about the project’s progress, and I also thought that….” Jodi stops as she notices Marco slumping in his chair, eyes cast downwards. “What’s wrong?” she asks. Sighing out loud, Marco says, “Do we have to go through this crap? Just tell me what I did wrong and let’s get it over with.”
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By Shelle Rose Charvet on June 30th, 2008 in Influencing and Persuasion.
My coaching client Sophia had explored a business opportunity with a franchising organization and was very excited to tell me about it. It combined many of the activities that she found motivating; it would enable her to work from home, set her own schedule, work in a people job and use her communication skills. It seemed great. She could see herself doing all those things and being happy.
Sofia contacted them to arrange attending their open house and was dismayed to find that there was no room left in the one next week and she would have to wait a month before being able to attend the next one. Then two days later they phoned to say a space had opened up and she could go right away. She also told me about another similar business opportunity but up to this point had yet to explore it in any great detail, because she was very motivated by the first one.
Here’s where I intervened. “Did you have an image of working in this business?” I asked. “How did it feel?” “It was great!” she replied, “I could see the whole thing.” “Did you have an image of the second business opportunity and how that might be?” I asked. “Well no” she said, “but when a space in the open house for the first one opened up, I thought it was a sign this was the opportunity for me.” “Perhaps it was a sign” I said “that they really want you to buy this business.”
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By Shelle Rose Charvet on May 30th, 2008 in Personal Effectiveness.
The dictionary defines a faux pas, as a false step (which is the literal translation from French) or a breach of etiquette. A blunder is a stupid mistake, to move awkwardly or stumble or to utter stupidly or confusedly. Bloopers are defined as a clumsy mistake, especially one made in public.
Have you ever had a day like that? How do you get your foot out of your mouth?
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By Shelle Rose Charvet on May 15th, 2008 in Influencing and Persuasion.